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· Supplying the barest minimum
The key to great rental income is in repeat guests and 5 star testimonials. The way to achieve both is by going above and beyond the competition. If you provide the barest minimum in the way of features and facilities, your guests will either be barely satisfied, or will complain after they leave. Expectations have risen significantly and what was seen as ‘luxury’ a few years ago, now is considered to be standard. I still hear the expression, “It’s just a rental” as if that excuses old and stained mattresses, clunky and rusted refrigerators, and grandma’s hand-made throws on the beds. This isn’t a dollar-store business — it’s a consumer driven tourism industry that is rapidly achieving main stream status as a vacation choice. It’s better to be on the leading edge of it, than in the bargain basement.
· All vacation rental owners will experience a range of issues and it doesn’t take too long to get into the swing of enquiries, reservations, and rental agreements and finally, maximum guest occupancy. We all make mistakes along the way and wish we had done things differently, but each one is a learning point that just creates a better business along the way.
· Team: Southern Staying